Training for Excellence in Retail

Hi, just want to share some inputs I got from a 2-day negotiating workshop given by Mr. “R” *wink*

Facilitator : Ms. Therese P. Tinio (from Guthrie Jensen Consultants to Management)
Venue : where else? GBF – Learning and Development Center (March 1-2, 2010)

Stages of Negotiating :
1.) Planning and Preparation
2.) Opening Gun
3.) The Battle of Changing Expectation
4.) The Deal

NEGOTIATION : process by which two parties arrive at an agreement which satisfies them both. It is a struggle that takes time.

* The more poker face you are, the better * - parang Lady Gaga lang 

* Never tell suppliers about your business problems * - but ofcourse!
1.) Prepare
2.) Take your time
3.) and DON’T take the 1st offer

… these are some “points” only… too shorten out, we all had fun especially our group (Market Achievers) because from behind… we still won the battle. We Are The Champions” hahahaha















the whole group!














my groupmates aka the champ!



















Ms. therese with the birthday boy that day














we're not groupmates but these 3 i think, the best buddies you could ask for :)














a supposed to be funny pic, not all are game :)

Retail Negotiation Skills Workshop

... i was informed, Retail Negotiation Skills Workshop on March 1-2, 2010 at GBF Center.

RETAIL NEGOTIATION WORKSHOP

Program Outline:

Module One: THE AGE OF NEGOTIATION
A Process and A Strategy

• SELF ASSESSMENT: How Good Are You As A Negotiator?
• Negotiations Defined
• Winning is A Must
• Why Win-Win
• Characteristics of a Winner: Some Have It and Some Have to Work at it.
• Cooperative vs. Competitive Negotiating
• Negotiation Strategies: The Basic Shape
• CASE STUDY: Planning Your Proposal

Module Two: PLANNING
The Critical First Step

• Sizing Up Your Opponent
• Formulating Objectives – Identifying Your Priorities
• Power and Risk Analysis – Assessing the Strength or Weakness of Your Negotiating Position
• Assessing Alternatives If Agreement Isn’t Reached
• When Not to Negotiate - And Be Glad you Didn’t
• CASE STUDY: The Telephone

Module Three: THE OPENING SUN
Your First Bid

• Who Opens First?
• Aiming High to Settle High
• Paving the Way for Credibility
• CASE STUDY: Response to Concessions

Module Four: ANALYZING CONCESSIONS
Too Much Too Early!

• The Safest Concession Formula
• Give A Little to Get A Lot
• Elevating the Value of Your Concessions
• How to React to Concessions
• Guarding Your Credibility
• Avoid Raising Expectations
• CASE STUDY: Reducing Your Opponents’ Opening Demand

Module Five: RISKS IN NEGOTIATIONS
The Biggest Minefield

• Defensive Tactics
• Avoiding the Trap
• The Danger of Talking Too Much
• Using the Questions to Obtain Information
• Watching Your Answers
• CASE STUDY: Zeroing In

Module Six: NEGOTIATING POWER
How to Increase It

• CASE STUDY: You’ve Got To Do Better Than That
• Sources of Power
• Competition-The Best Use of Power
• Super Power: How to Apply It and Defend Against It
• The Power of Legitimacy
• Escalations, Nibbling and Other Tactics
• Other Power-Building Methods
• Borderline Tactics
• CASE STUDY: Far, Far Apart

Module Seven: RESSURE VERSUS POWER
Even the Powerless Can Use Pressure

• Forms of Pressure
• Psychological Pressure
• Using Galvinizers-Tactics to Encourage Quick Decisions
• CASE STUDY: Take It or Leave It
• Pressure Tactics and Strategies
• Avoiding Hostility
• Defense Against Intimidation, Bluffs, Deadlines, Delays and Other Tactics
• CASE STUDY: The Priceless Ingridient

Module Eight: GROUP NEGOTIATIONS
Team or Solo?

• Where Numbers Matters Most
• Choosing the Team
• Qualifications to Consider
• The Roles in A Negotiating Team
• Analyzing Strengths and Weaknesses of Team Members
• CASE STUDY: Last and Financial Offer
Module Nine: CLOSING
Deal or Deadlock

• In Case of An Impasse
• Deadlocks and Deadlines
• Encouraging Quick Acceptance
• Intentional Deadlock: Should You or Shouldn’t You
• CASE STUDY: What makes A Deal?

update, update, update -----

CONGRATULATIONS TO MYSELF… tapos na kong mag-orient!!! We’ll be waiting for the result na lang.
Just got home from an OB Trip, been there for the scanning activity. Few pictures lang coz were truly busy and pagod hehehe. Actually, mas madami pang pictures si Fe, cge lang =)

1st day:
- Airport at 10am, had lunch
- Fe was so excited; was like her 1st time. Adik!
- The “express counter” thing Fe
- Taxi- cle
- Boarded at 1pm
- Gensan at 4pm
- Scanning
- KCC Mall of Gensan with Gravs and Fe, bought some foods
- A little kwentuhan/bonding with fe
2nd day
- Scanning
- Scanning
- Scanning
- Got irritated sa tricycle driver and kay __________.
- Ang kulit ni Fe, sinabi ng duon e.
- Can’t sleep, checked twitter... same issue Ondoy.
- Packed things for tomorrow
3rd day
- madaliang breakfast (tanghali na kasi hehehe)
- Robinsons department store’s soft opening
- Went to KCC Mall for a cab, ang hirap pala ng cab sa Gensan… sabi nga nila 5 lang yata hahaha puro tricycle lang.
- Flight back to manila at 3pm
- kakapagod.... zzzzz

ano daw???

lugar lang! (para!)

bilis fe!

welcome!

pa-cute!

hotel

my one and only pic

punta kau ha

follow follow pls =)

hello bloggers: pls. follow my other 2 blogsites

http://www.comicmaze20.blogspot.com

http://www.comicmaze20.blogspot.com

kudos! Thanks =) xoxo!

... such a tiring week for the whole group. printing, printing, printing. Para kaming bodegero. Wooohhh!!! IM DONE!... done with the scanning orientation for the seven stores. Next, and hopefully last, scanning activity in GenSan… yes, in GenSan, ang bayan ni Manny “Pacman” Pacquiao, but sad to say… he’s in Baguio right now for the training (infairness, updated!). Will be there on Monday until Wednesday with Fe, South Cotabato here we are… gosh! 1hour and 50 mins. travel by plane. Goodluck!

Love TIPS

It does not make you a bad person to desire someone else's love, even if they do not love you. However, to truly love someone, you must let them be free. It is selfish to blame them for your feelings.

There are many types of love, for example: a mother-son love is different from a best friend's love, which is different from a romantic love. Don't be ashamed to tell anyone that you love your friends as much as you love anyone else in your life.
You have to find someone that will suit you, someone you feel comfortable with - not just someone to make love to.

Sometimes love is all we need. As a word, love can be found worldwide and is often used to describe compassion and/or emotional attachment. Accepting those you love for who they are is part of love. You also need to learn to accept yourself before you can accept another. If you cannot love yourself, how are you to love another?
Love genuinely. Do not compare your feelings now to what your feelings were when you were with another mate. At times, we can experience rejection.

Realize that love is a feeling that wikiHow can describe and attempt to assist, but ultimately, you are the one who must take action in order to discover love.
Do things that make the other person feel good and happy, but do not smother them with gifts and attention.

Consider some tips about what people in love do.

People in love are sensitive to each other's needs, and endeavour to meet them even when they do not feel like doing it.

Men and women may be equal in value but different by nature. People who truly are in love give their mates "space" to develop their potential and find their fulfillment in life.

Love does not brag. People who are truly in love refrain from rehearsing their good traits just to show off. Bragging in a relationship often is really defensiveness.
People who are truly in love do not insist that their way is best and demand that their mates give in to them.

People who are truly in love are considerate of each other's feelings and courteous in their actions toward one another. Sadly, sarcasm is a way of life for some couples. They ridicule each other, belittle each other and trade jibes with a fury. They may say it is all in fun, but it leaves wounds that will someday become festering sores.

People who are truly in love look out for their mate's best interests as much as their own. Those in love should be concerned not only about their own individual interests, but about the interests of the other as well.

People who are truly in love control their anger when the other displeases them. We are all human, and all humans feel anger periodically, but we only express our anger in destructive ways when we are counting on someone else to meet our needs.

People who truly love each other do not take pleasure in their mate's disappointments or failures.

People who truly love each other treat their mates with absolute trust. Some husbands and wives torment themselves with groundless suspicions. If you look for trouble you will find it every time.

People who truly love look forward to their relationship growing more meaningful and precious. They have hope. Which is an attitude that happily anticipates the good. It isn't being blind and denying that there are problems, but it does look beyond the problems. People who truly love each other do not allow their problems to rob them of their happiness.

Remember there is no failure in love, because once you tell somebody whom you love, that you love him/her, then you have already succeeded in love.

How to Love???

1.)Say it. When you say the words "I Love You", they should carry with them the desire to show someone that you love them, not what you simply want to feel. When you say it make sure you really mean it and are willing to do anything for that special person.

2.) Empathize. Put yourself in someone else's shoes. Rather than impose your own expectations or attempt to control them, try to understand how they feel, where they come from, and who they are. Realize how they could also love you back just as well.

3.) Love unconditionally. If you cannot love another person without attaching stipulations, then it is not love at all, but deep-seated opportunism (one who makes the most of an advantage, often unmindful of others). If your interest is not in the other person as such, but rather in how that person can enhance your experience of life, then it is not unconditional. If you have no intention of improving that person’s life, or allowing that person to be themselves and accepting them as they are, and not who you want them to be, then you are not striving to love them unconditionally.

4.) Expect nothing in return. That doesn't mean you should allow someone to mistreat or undervalue you. It means that giving love does not guarantee receiving love. Try loving just for the sake of love. Realize that someone may have a different way of showing his or her love for you; do not expect to be loved back in exactly the same way.

5.) Realize it can be lost. If you realize that you can lose the one you love, then you have a greater appreciation of what you have. Think how lucky you are to have someone to love. Don't make an idol of the person you love. This will place them under undue pressure and will likely result in you losing them.
Never stop loving. Even if you have been hurt before you should not stop giving love.

Right Speech!

There is a Chinese saying which carries the meaning that "A speech will either prosper or ruin a nation." Many relationships break off because of wrong speech. When a couple is too close with each other,we always forget mutual respect and courtesy. We may say anything without considering if it would hurt the other party.

A friend and her millionaire husband visited their construction site. A worker who wore a helmet saw her and shouted,"Hi, Emily! Remember me? We used to date in the secondary school." On the way home, her millionaire husband teased her, "Luckily you married me.Otherwise you will be the wife of a construction worker." She answered ,"You should appreciate that you married me. Otherwise, he will be the millionaire and not you."

Frequently exchanging these remarks plants the seed for a bad relationship. It's like a broken egg - cannot be reversed.

Ang Buhay Pag-ibig

wow, ibang klase to =)

Yung ibang tao, naiinggit. Wala kasing nagmamahal sa kanila. Yung iba naman, tatanga-tanga! Minamahal na nga nang todo, binabalewala lang! Alam mo, swerte ka sana kaso tatanga-tanga lang!

Minsan na kong nagmahal, minsan na kong naloko. Minsan na nga lang, naagaw pa! Pero di bale! Mas bagay naman sila, eh. Isang basura, isang basurera. Perfect match, diba?

Nung iniwan mo ko, ikaw ang sinisi ko kung bakit ako lubos na nasaktan. Mahal kasi kita pero di mo ko maintindihan. Ngayon salamat, ha? Kasi kung di mo ko iniwan, hindi ko siya matatagpuan.

Sometimes you tend to be in despair when your loved one doesn't love you back. But don't worry, don't cry much. Just close your eyes and whisper, "Mahal din ako nun. Pakipot lang."

When you ran, I chase you. You told me to stop following you. When I stopped, you got mad! Aminin mo na. In love ka rin sa kin, no?

If you ever find someone better, funnier or nicer than me, go ahead, hindi kita pipigilan. Pero pag iniwan ka ng gagong yun, tingin ka lang sa likod mo. Nandun ako, nang-aasar sayo, "Better than me pala, ha?"

Lagi ka na lang may rason. Nakalimutan mong tumawag, nakalimutan mong magtext, nakalimutan mong magpaalam. Pero ingat ka, ha? Baka pag naalala mong mahal mo ko, nakalimutan na kita.

Pag nakita mo na masaya ang mahal mo sa piling ng iba, wag kang malungkot o umiyak. Isipin mo na lang na masaya siya dahil mukhang clown ang kasama niya.

If I see you flirting with others, I won't cry. Instead I'll stand in front of you, chin up, stomach in, chest out at sabay sabi, "Mas masarap akong magmahal diyan. Sana wag mong pagsisihan!"

Kapag ikaw ang iniyakan ng lalaki, ang swerte mo dahil mahal ka nga niya! Pero pag ikaw ang umiyak dahil lang sa kanya, di ka lang malas, tanga ka pa! Lalaki lang yan, pwede ba?

Minsan lang magmahal ang pusong tanga. Niloko pa! Subukan kaya niya ang magmahal at lokohin din siya? Nang masabi niyang,"GOSH! Masakit pala!"

Nagkita kami ng ex mo kanina. Nalaman niyang tayo na. Pinagmasdan niya ko at bigla siyang tumawa. Sabay sabi, "Pang-ilan ka? Ako kasi yung una!" Sagot ko, "Una ka nga, ako naman ang last niya!"

When you love, don't give your 100%. Leave at least 70% for yourself so if ever he'll hurt you, you could still stand up to him and say, "Wala na bang mas sasakit pa diyan? Sus, walang kwenta!"

If someone leaves you, don't dare cry. Just smile and be happy. Pero bago mo siya tuluyang palayain, ibulong mo to sa kanya, "Maganda ako. Pasalamat ka pinatulan kita!"

Before, hinahabol kita pero di mo ako pinapansin. Tapos isang araw nawala ako, hinanap mo ako at tinanong, "Bakit ka nagsawa?" Ngumiti ako, "Hindi ako nagsawa. Natauhan lang."

Pwede mo kong lokohin pero wag kang magpapahuli sakin. Pwede mo kong palitan pero siguraduhin mong mas mahal mo siya sakin. Pwede mo kong iwan pero siguraduhin mong kaya mo. Kasi pag ako sobrang nasaktan, wala ka nang babalikan.

Boys? Pag trip ka, magpapakilala. Kaibigan kuno hanggang pumorma na. Tapos pag nahulog ka na, ayun, goodbye na dahil sawa na sila. Pero dapat walang iiyak ha dahil ... anong silbi ng karma?

I fell in love and got hurt but I didn't shed too much tears nor did I ask him to love me again. Instead, I stood up proudly and said, "Ganyan talaga ang magaganda! Hindi bagay sa tanga!"

Simple lang para hindi ka masaktan. Kapag minahal ka, mahalin mo din. Kapag ginago ka, gaguhin mo rin. Pero kapag umiyak ka, tanga ka! Ginago ka na nga, iiyakan mo pa?

If Women Controlled The World

Supper funny pictures... what if nga if women controlled the girl??? Makulay ang mundo... ang saya saya. Walang sinabi ang PINK ni Bayani Fernando =)

The Power Of Friendship

Good morning peeps!

Just only want to share this very beautiful "friendship" story.
God puts us all in each other's lives to impact one another in some way.
Look for God in others.
Never underestimate the power of your actions.
With one small gesture you can change a person's life.
Prepare for a box of tissue =)
------------------------------------------------------------------

One day, when I was a freshman in high school,I saw a kid from my class was walking home from school.

His name was Kyle. It looked like he was carrying all of his books. I thought to myself, "Why would anyone bring home all his books on a Friday? He must really be a nerd." I had quite a weekend planned (parties and a football game with my friends tomorrow afternoon), so I shrugged my shoulders and went on.

As I was walking, I saw a bunch of kids running toward him. They ran at him, knocking all his books out of his arms and tripping him so he landed in the dirt.
His glasses went flying, and I saw them land in the grass about ten feet from him.
He looked up and I saw this terrible sadness in his eyes. My heart went out to him. So, I jogged over to him and as he crawled around looking for his glasses, and I saw a tear in his eye.

As I handed him his glasses, I said, "Those guys are jerks. " They really should get lives.

" He looked at me and said, "Hey thanks!"

There was a big smile on his face.

It was one of those smiles that showed real gratitude. I helped him pick up his books, and asked him where he lived. As it turned out, he lived near me, so I asked him why I had never seen him before. He said he had gone to private school before now. I would have never hung out with a private school kid before. We talked all the way home, and I carried some of his books. He turned out to be a pretty cool kid.

I asked him if he wanted to play a little football with my friends. He said yes.
We hung out all weekend and the more I got to know Kyle, the more I liked him, and my friends thought the same of him.

Monday morning came, and there was Kyle with the huge stack of books again.

I stopped him and said, "Boy, you are gonna really build some serious muscles with this pile of books everyday! "He just laughed and handed me half the books.

Over the next four years, Kyle and I became best friends.When we were seniors, we began to think about college.

Kyle decided on Georgetown , and I was going to Duke. I knew that we would always be friends, that the miles would never be a problem. He was going to be a doctor, and I was going for business on a football scholarship.

Kyle was valedictor in of our class.I teased him all the time about being a nerd.

He had to prepare a speech for graduation.I was so glad it wasn't me having to get up there and speak.

Graduation day, I saw Kyle. He looked great.

He was one of those guys that really found himself during high school.

He filled out and actually looked good in glasses. He had more dates than I had and all the girls loved him. Boy, sometimes I was jealous.

Today was one of those days.I could see that he was nervous about his speech.
So, I smacked him on the back and said, "Hey, big guy, you'll be great!"

He looked at me with one of those looks (the really grateful one) and smiled.

"Thanks," he said.

As he started his speech, he cleared his throat, and began...
"Graduation is a time to thank those who helped you make it through those tough years.

Your parents, your teachers, your siblings, maybe a coach...but mostly your friends...

I am here to tell all of you that being a friend to someone is the best gift you can give them.

I am going to tell you a story."

I just looked at my friend with disbelief as he told the story of the first day we met. He had planned to kill himself over the weekend. He talked of how he had cleaned out his locker so his Mom wouldn't have to do it later and was carrying his stuff home. He looked hard at me and gave me a little smile.

"Thankfully, I was saved.My friend saved me from doing the unspeakable."

I heard the gasp go through the crowd as this handsome, popular boy told us all about his weakest moment.I saw his Mom and dad looking at me and smiling that same grateful smile. Not until that moment did I realize its depth.