My 2nd to the most thwarted experiences in one of our government offices. - SSS (Super Sakit Sa ulo)

To the “gggrrr-th” power. Today, I took a leave from work to process my application for my digitized sss card, actually a replacement. And if you’re ready to hear a horror story that unfolded and ate up my day… then read on.

1. First, we(mama, rj, and i) went to SSS Malabon branch with full of hope that after I finish filling-out the R6 form, they will instruct us to pay the replacement fee of 150.00 to their accredited bank.. That’s what I thought! But after I finished the form…. Grrr! The girl told us to pay the replacement fee in “any” bank… I asked her again… in any bank???? And she replied, “yes” then continued on what she’s doing… putting make-up in front of us. Okay… breathe… “so okay, after that we’ll go back here to have my picture taken?”…. she said: “no, wala kasi kami dito nung machine para makuhaan kayo ng picture.” ANO???? Walang machine?!!@#$% - unang sayang na pamasahe! Imagine, form lang ang napala namin sa kanila e meron din nun sa Caloocan Branch.

2. Going on… we went then to Metrobank to pay, but the bank was offline. Then to BDO, the teller told us na they don’t accept payment for SSS…. Again “grrrr!” to that girl from SSS Malabon branch. (pangalawang sayang na pamasahe)

3. So we went to Metrobank in MCU, but they only accept payment upto 12nn. Ang init ha…. Nakakainis. But the guard was good enough to assist us and told us to try to check in PNB if they are still available. Huh! But again, kailangan na naman naming maglakad sa init ng araw. (pangatlong sayang na pamasahe)

4. PNB,,, woohhhh!!! They accept payment till 3pm, atlast! It basically ate up 20minutes of our time to finish the transaction. YES!!!! Konti na lang...
5. SSS Caloocan – of my goodness! The branch was swarming with people!!! I advanced to information desk, asked what’s next since Im already done in payment. The girl simply told me “ Balik na lang po kayo sa Monday, 7am”. WHAT????? So with no other option… our day basically shot to HELL!!!, and my digitized SSS replacement card application is still unfinished.

One SSS branch had the form but no data capture machine, and the other branch had the data capture machine, but sobrang dami naman ng tao at may guard na walang kaalam-alam. Tsk tsk tsk.

It really saddens us that we visited TWO SSS branches still unable to finish the process. And knowing that a typical employee would have to take leave from his/her job to process the application, then later on getting upset sa mga procedures nila then hindi din naman pala matatapos. GRRRRR talaga! Super depressing!!! And all I can do now is just to pray that somehow, someday, I will get my SSS card, and claim what i know is rightfully mine. GRRR!!!